FAQ

Q: When can I get my poster/When is the latest I can submit to get my poster by X?

A: Posters submitted before noon can be shipped-out same day. For local deliveries, that means you can receive your poster before 5:00 pm. Even if it's a little late in the day, give us a call and something can usually be worked out: 650-369-4541

 

Q: I'm from a tax-exempt organization. How can I place my order tax-free?

A: Contact us at biotechproductions@mac.com and we will set up your tax-free user account.

 

Q: How should I travel with fabric?

A: The fabric is a very durable polyester weave. Simply fold it without giving it a hard crease and pack it with your luggage! When you arrive at your hotel, you can iron out any wrinkles or creases that may have formed during your flight. Put a clean pillow case over an ironing board and lay the poster print-side down. Iron low heat, no steam (to avoid messing with the aqueous inks), and keep it moving until you are satisfied.

 

Q: What size should I choose?

A: Check your conference guidelines, usually listed on the conference's website. If you're working off of a generic template or pre-made poster, you can use this handy resizing calculator to scale your dimensions up or down to fit. If you still aren't sure, give us a call and we'll help you out: 650-369-4541

 

Q: My poster is A0?

A: That's 33.1in x 46.8in